Gogreen @ Sentosa

Bicycle & Kick Scooter Rental Related Questions

What are the types of bicycles available?
We have a wide range of bicycles that caters to children (ages 5 and above) and adults.
What are the types of kick scooters available?
We have a wide range of manual kick scooter that caters to children (ages 3 and above) and adults. We do not provide e-scooters.
Do you have bicycles with child seats attached?
No, we do not have child seats attached to adult bicycles.
You may wish to bring your own child seats to install on the bikes.
Do you have bicycles with baskets?
Some bicycles do have attached baskets.
Do you have tandem bikes?
No, we do not. All our bicycles are meant for single rider for safety reasons.
Do you offer locker rental services?
No, we do not. The nearest public locker rental services is located at the restroom beside iFly.
Do you provide safety gears?
We provide optional complimentary bicycle helmets rentals for your bicycle/ kick scooter rentals. Please request from our friendly team. Please note that you are required by law to wear a helmet if you are cycling on a public road.
What kind of attire should I wear?
We encourage and recommend that you come in comfortable attire and wear flat comfortable covered shoes for your own safety. You are advised not to wear/carry expensive items -e.g. watches and jewelleries etc. Please note that barefoot is not allowed.
How does full day bicycle rental/ kick scooter work?
You may pick up the bicycle/ kick scooter any time after 10am, and return before 7pm on the same day.
How does overnight day bicycle rental/ kick scooter work?
You may pick up the bicycle/ kick scooter any time after 10am, and return it within 24 hours between 10am to 7pm.
Do you provide large group bicycle/ kick scooter bookings and delivery for events?
Yes, we do. You may write to to enquire on large group advance bookings.
Do you provide guided bicycle/ kick scooter guided tours?
We can customise a tour based on your requirements, subject to terms and conditions. You may write to with details of your requirements and contact information.

Siloso Segway Adventure Related Questions

What is a Segway?

The Segway Personal Transporter (PT) is the first of its kind-a self-balancing, personal transportation device designed to go anywhere people do. Easy to use and operate, the two-wheeled Segway sports high-tech gyroscopes that automatically respond to your body’s movements, “sensing” when it should speed up and slow down.

You stand on a small platform between left and right wheels as you hold onto handlebars at a comfortable waist height. The Segway handles the balancing for you, so that you’re always upright as you glide through any environment.

What are the minimum/maximum requirements to ride the Segway PT? Can young children ride the Segway PT?

The requirement to participate in Siloso Segway Adventures are: minimum age of 18 years old & Above, and maximum payload of 118kg.

All Segway rides are guided by safety instructors.

Can I share the same Segway PT with anyone else?

No. The Segway PT is meant for single rider.

What happens in the event of wet weather?

Siloso Segway Adventure is cover under Rainy Days Guarantee. Please refer to the Rainy Days Guarantee section on this page for details.

Do you rent your Segway PT?

We do not rent Segway PT to individuals for free and easy experience or without a safety instructor. It is mandatory that all Segway rides have an accompanying safety instructor.

Do you provide trainings before going for the Segway Rides?

Yes. Trainings are mandatory for all participants before embarking onto their Segway Rides whether it is their first time or if they are a repeat guest.

This is to ensure that participants acknowledges the basic knowledge on how to operate the Segway PT before embarking on the Siloso Segway Adventure.

Is it compulsory to fill in the Release of Liability Forms?

Yes, it is compulsory for all riders to fill in the Complete Release of Liability forms before participating in any ride experiences with a Segway.

If you have purchased your tickets on our website, you will receive a link for the filling out the Completion Release of Liability. The link can be located in your booking confirmation email. On your day of visit, the completed form will be checked by our friendly staff.

If you have purchased your tickets from other portals or in-person at our counter, you will be provided with the Complete Release of Liability form at our outlet.

Then, what is Training Checklist Form?

Training is compulsory and provided as part of the Segway ride experience. Upon completion of training, it is mandatory for all participants to fill in the training checklist form, before proceeding for the ride. This is to ensure that participants are fully aware of what was being taught during training.

Can I ride the Segway PT if I have any medical issues?

We do not allow guests with the following conditions from going on rides, including but not limited to:

  • Heart Conditions or Abnormal Blood Conditions
  • Extreme Vertigo
  • Recent Surgery or Easily Aggravated Conditions
  • Expectant Mothers
  • Intoxication
  • Epilepsy
What is the Segway PT maximum speed?

All our Segway Rides are family friendly and we discourage high speed/racing during the ride at all times. For the safety of guest as well as the general public, you can be rest assured that we are following the allowed speed on the private service road.

Our team is professionally trained and will provide their utmost effort to ensure a safe riding experience for our guests, in accordance to the approved speed limit in Sentosa.

What kind of attire should I wear?
We encourage and recommend that you come in comfortable attire and wear flat comfortable covered shoes for your own safety.
Please note that barefoot is not allowed for Siloso Segway Adventure.
What are your contact details?

For general enquiries about our attraction, please email us via our contact form. Whatsapp or SMS services are not available.

Do you offer locker rental services?
No, we do not. The nearest public locker rental services is located at the restroom beside Luge Skyline Attraction.
Do you provide safety gears?
Yes we do provide safety gears such as helmet, elbow and knee pads. It is mandatory for participants to wear the safety gears throughout the ride.
How do I get to Gogreen Eco Adventure?

We are located at Sentosa Island, Siloso Beach (Opposite Bikini Bar). There are several ways you can get to us:

  • By Sentosa Express:
    The Sentosa Express is located at level 3 of Vivo City.
    Alight at Beach Station.
  • By Car:
    The nearest Carpark is located at Beach Station Basement Carpark.
    Carpark charges apply.
  • By Walk:
    From Beach Station, you can walk 5 minutes towards Siloso Beach.
  • By Beach Tram:
    From Beach Station, you can board the Beach Tram towards Siloso Beach and alight at the next stop (Bikini Bar).

Ticketing Related Questions

Are there any price differences between adult and child?
There is no difference between adult and child rate.
What is the rental agreement about?
All guests are required to sign a compulsory rental agreement to rent a bicycle/kick scooter.
Do I have to deposit anything?
All guests are required to submit a minimum of refundable $20 cash deposit for 1-2 hours/ full day of bicycle/kick scooter rentals on the day of visit. This is to ensure that bicycles/kick scooters are returned back to us with no damages. However, If there are any damages found to the bicycle, the $20 will be forfeited and will be served as part of the penalty. For overnight rentals, all guests are required to submit a refundable $50 cash deposit
What happens if I return the bicycle/ kick scooter later than the rental duration?
You will be subjected to additional charges based on the published hourly rate. Note that the additional charges will not be pro-rated and will not be based on promotional price.
Can I refund after confirming my purchase?
We regret to inform you that tickets purchased on any platforms, regardless of online or over the counter are not refundable under any circumstances. For no-show, there would be no postponement allowed, unless you have contacted us in advance before booked time slot and have gotten a rescheduled date, subject to approved conditions.
Can I buy tickets on the day itself?
Yes, you may purchase tickets on the day itself at Gogreen ticketing counter in Sentosa. However, you are highly encourage to book online to secure bicycle / kick scooters at your desired rental timings.

Gogreen @ St John's Island

Rental Related Questions

What are the types of bicycles available?
We have a wide range of bicycles that caters to children (ages 5 and above) and adults.
What are the types of kick scooters available?
We have a wide range of manual kick scooter that caters to children (ages 3 and above) and adults. We do not provide e-scooters.
Do you have bicycles with child seats attached?
No, we do not have child seats attached to adult bicycles.
You may wish to bring your own child seats to install on the bikes.
Do you have bicycles with baskets?
Some bicycles do have attached baskets.
Do you have tandem bikes?
No, we do not. All our bicycles are meant for single rider for safety reasons.
Do you offer locker rental services?
No, we do not.
Do you offer other retail items?
Yes, we offer ponchos, umbrellas, beach mats, beach tents, kites etc.
Do you sell food and drinks?
We only sell drinks. There are no other F&B services provided on the island so you are recommended to bring your own food.
Do you provide safety gears?
We provide optional complimentary bicycle helmets rentals for your bicycle/ kick scooter rentals. Please request from our friendly team.
What kind of attire should I wear?
We encourage and recommend that you come in comfortable attire and wear flat comfortable covered shoes for your own safety. You are advised not to wear/carry expensive items -e.g. watches and jewelleries etc. Please note that barefoot is not allowed.
Do you offer overnight rental?
You are not allowed to camp overnight at St John’s Island.
Do you provide large group bicycle/ kick scooter bookings and delivery for events?
Yes, we do. You may write to to enquire on large group advance bookings.
Do you provide guided bicycle/ kick scooter guided tours?
We can customise a tour based on your requirements, subject to terms and conditions. You may write to with details of your requirements and contact information.

Ticketing Related Questions

Are there any price differences between adult and child?
There is no difference between adult and child rate.
What is the rental agreement about?
All guests are required to sign a compulsory rental agreement to rent a bicycle/kick scooter.
What happens if I return the bicycle/ kick scooter later than the rental duration?
You will be subjected to additional charges based on the published hourly rate. Note that the additional charges will not be pro-rated and will not be based on promotional price.
Can I refund after confirming my purchase?
We regret to inform you that tickets and retail products purchased on any platforms, regardless of online or over the counter are not refundable under any circumstances. For no-show, there would be no postponement allowed, unless you have contacted us in advance before booked time slot and have gotten a rescheduled date, subject to approved conditions.
Can I buy tickets on the day itself?
Yes, you may purchase tickets on the day itself at Gogreen ticketing counter at St John’s Island. However, you are highly encourage to book online to secure bicycle / kick scooters at your desired rental timings.

Terms & Conditions

Important Notes / Terms & Conditions

  • If you are feeling unwell or tested positive for Covid-19, please see a doctor and stay home.
  • Please check the details of our location at http://www.gogreenecoadventure.com/contact
  • Please arrive 10 minutes prior to the stipulated time stated on the itinerary to complete the registration. Your booking may be cancelled and timings rescheduled if you do not arrive before the stipulated time on your confirmation email.

  • You are required to show this confirmation email, proof of identity and your original ticket (redemption only) to ensure successful admission for your booked slot.
  • All completed and confirmed transactions cannot be postponed, cancelled or refunded under any circumstances.
  • For redemption bookings, in the event that the media code provided is deemed or found to be an invalid ticket, this booking confirmation shall be automatically cancelled by Gogreen and admission for the booked slot shall not be honored.
  • It is a mandatory requirement for all guests embarking on Siloso Segway Adventure/Bicycle/Kick Scooter Rentals to sign a release of liability form via the online check-in link in the confirmation email, or on-site on day of visit before renting the bicycle/kick scooter or starting their ride, or be denied admission for the booked slot, without any refunds.
  • You are required to be early/on time for your booked slot. Your booked ride timing will not be extended or rescheduled if you are late for your booked slot.
  • On how to get there and check out our latest operating hours, please visit www.gogreenecoadventure.com/contact
  • If you would like to contact us, please reach out to us via our Contact Page.

Rainy Days Guarantee

  • Rainy day guarantee only applies to Siloso Segway Adventure
  • The guarantee is only valid if it rains continuously for a specified period of time, as determined by the company.
  • The guarantee may only be claimed by guests who have purchased the Siloso Segway Adventure within a specific timeframe.
  • Guest must present a reschedule slip issue by Gogreen to claim the guarantee.
  • The guarantee may provide a replacement of the product or service as determined by the company.
  • The company reserves the right to modify or terminate the guarantee at any time without prior notice.
  • The guarantee is void if the guest violates any of the company's terms and conditions or fails to follow any specific instructions related to the Siloso Segway Adventure.
  • The company is not liable for any damages or losses incurred by the guest as a result of claiming or failing to claim the guarantee.
  • Any disputes related to the guarantee will be resolved in accordance with the company's policies and procedures.